Terms of service
Terms of Service
Effective date: 11 August 2026
This website is operated by Norlea.
These Terms apply to customers in Sweden, Norway, and Denmark.
By accessing our website or making a purchase, you agree to these Terms.
If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By visiting our website or purchasing from Norlea, you agree to comply with these Terms of Service.
These Terms apply to all visitors, customers, and users of our website.
2. Changes to These Terms
We may update these Terms at any time by posting a revised version on this page.
The latest version of the Terms will always apply.
By continuing to use our website after changes are posted, you accept the updated Terms.
3. Our Platform
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
4. Eligibility
You confirm that you are at least 18 years old, or the age of legal majority in your country if higher.
If you are under the required age, you may only use our website with permission from a parent or legal guardian.
5. Acceptable Use
You agree not to use our website or products for:
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Any unlawful purpose
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Activities that violate applicable laws
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Transmitting viruses, harmful code, or malicious software
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Attempting to interfere with the operation or security of our website
We may suspend or restrict access to our website or accounts if these Terms are violated.
This does not affect orders that have already been lawfully placed and paid for.
6. Product and Pricing Information
We aim to keep all product descriptions, pricing, availability, and information accurate.
However, errors may occasionally occur.
If a genuine error affects your order, we may:
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Correct the information
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Contact you for confirmation
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Cancel the affected order and provide a full refund
We are not required to fulfill orders based on obvious errors.
7. Right to Refuse Service
We reserve the right to refuse or cancel orders at our reasonable discretion and in accordance with applicable laws.
We will not refuse service on any unlawful or discriminatory basis.
8. Intellectual Property
All content on this website, including:
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Text
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Images
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Logos
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Graphics
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Designs
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Branding
belongs to Norlea or our licensors.
This content may not be copied, reproduced, sold, or used without written permission.
9. Cancellation, Returns, and Faulty Items
Your return rights and cancellation options are explained in our Returns & Refunds Policy.
If your item arrives:
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Faulty
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Damaged
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Incorrect
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Not as described
please contact us within 30 days and we will work to resolve the issue.
10. Pricing, Taxes, and Duties
Prices are displayed in the applicable currency and include any taxes required at checkout.
Orders may be subject to local taxes, duties, or customs charges depending on your country.
Any additional charges are determined by local authorities and are the customer's responsibility unless otherwise stated.
11. Privacy
Your personal information is handled according to our Privacy Policy.
We only use your information to process orders, provide customer support, and improve your shopping experience.
12. Contact
If you have any questions about these Terms, please contact us:
We're happy to help.